Shipping Policy

Thank you for shopping with Mossycat.

We work to process and ship every order as quickly as possible so your cat can start enjoying their new toys.

Order Processing

• Orders are processed within 1 business day.
• Orders placed on weekends or holidays are processed on the next business day.
• You will receive an email confirmation once your order has shipped.

Shipping Methods

We currently ship using USPS and provide tracking information for every order.

Once your order has shipped, you will receive an email with your tracking number so you can monitor your package's delivery status.

Shipping Area

We currently ship to addresses within the United States only.

Free Shipping

We offer FREE Standard Shipping on orders of $25 or more.

Shipping rates for orders under $25 are calculated during checkout.

Delivery Times

Delivery times vary depending on your location and USPS transit schedules.

Most customers receive their orders within a few business days after shipment.

Please note that delivery estimates are not guaranteed and may be affected by weather, holidays, or carrier delays.

Incorrect Shipping Information

Please verify your shipping address before placing your order.

Mossycat is not responsible for delays or additional shipping charges resulting from incorrect or incomplete shipping information provided at checkout.

Questions

If you have any questions regarding your shipment, please contact us through our Contact page and we'll be happy to assist you.